userec7x0mf1Xw
Asteroid
- 4 posts
- 4 likes given
- 1 solutions
- 3 likes received
- About userec7x0mf1Xw
08-09-2020
11:43 AM
1 Like
@userRGNUetjyyC @SamsungMoon turns out Google Play did an update. It wasn't compatible with our governments Covid19 tracker app. We cleared the cache (see attached), deleted the Covid app and rebooted. So far so good! The HSE are working with Google to fix the issue but for now our phones have cooled and batteries not draining. Thanks all 👍🏻
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08-09-2020
03:06 AM
@userRGNUetjyyC I've had to book it in with the closest registered service agent, for me thats in Sandyford, Dublin. No clue yet if this will cost me or not. Good luck!
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08-08-2020
03:24 PM
Thanks @SamsungMoon for the advice. I'm in Ireland and there's a support centre relatively nearby. Do I contact them directly as my phone is not even a year old & this is a Samsung issue. My husband is having the same problem with his S10.
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08-08-2020
02:13 PM
2 Likes
Hi I downloaded the system update "security patch level 1 August 2020". Since then my phone has been seriously overheating and the battery drain is fast. From 100% to 30% in the space of an hour without the phone being used. I turned off all background apps, optimised battery etc. I'm worried the phone is going to go on fire. I tried clearing the cache partition & factory reboot as previously suggested by someone, neither have worked and as I'm typing this its burning. Please anyone how can I roll back the last update? Thanks S
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