When I chatted with a Samsung customer service rep, she told me that I could purchase new knobs from the parts department for my brand new range that turns on if lightly bumped. When I asked her to confirm that the new knobs were an improvement and would not turn on if bumped, she said yes. If this is true, Samsung should send these knobs out to every person who purchased one of these dangerous ranges. Too bad this was the only slide-in with an edge that goes over the countertop, which is what we wanted; otherwise we would have purchased a less dangerous brand.
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