go to thre page where they ask you for the 16 digits , in the page is a phone , They gave me the 16 digits but I linked my account and doesent work , samsung said is a td bank issue and td bank said is a samsung problem, and Td bank loval branch dont see my account , they are the worst companies in USA , customer service , dont waiste your time . I have 10 days 2 hours a day and nothing , nobody pick up the phone , 2 hours . ... View more

all is a big mess , after 10 days somone pick up the phone in td bank and gave me the 16 digits account number , I login but doesent work , I stop in the local branch and they cant see in the sytem the account , I HAVE A TD BANK ACCOUNT I LOG IN AND THEY CAN't see it my account , is a big mess , the 2 phone numbers doesnt work because nobody pick up , I sent 5 emails and nothing , Google it customer service samsung and also td bank and they have 1 star , that's it . I am so tired an frustraided , is better take a credit card 18 months free interes and buy the phone , you will be in stress with samsung an td bank , Apple or amazon are 10 stars . they are another level , i have 15 order cancelled , ridiculuos  ... View more

nobody help . I am in the phone for 1 hour , in the chat 3 times , customer service really bad @userJSX9a1BY7L wrote: Happens more than 10 times today? No issue with payment confirmed bu my bank. Any help?   ... View more