I had same problem, I finally was able to fix. Here what I did... 1st pulled up all apps by swiping up 2nd on the right side you should see an option for "app setting" and "update all". Click app setting. 3rd click explore bixby. Click clear cache. 4th restart fridge. 5th. Once it reboots Repeat steps 1 and 2 but click on update all apps instead. 6. Last, once update is complete. Swipe up to bring up all apps, click the explore bixby app. The moment it pops up on the Get start Screen quickly hit the next button about 3 times really quick. For me it forced bixby to next page and since then it been working I'm not sure if it would work for you but I thought I would share.
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