Be a great positive tone here if Samsung would remedy the situation that everyone here has. We all have an expensive disfunctional device and want a resolution from the manufacture of said device. Fix the issue with our current devices and stop trying to remedy it by selling new. I for one, will NOT be buying new if you can't support what I already have. I criticize noone on these 35 pages of complaints, for getting upset. Want to keep a "positive" tone on this page, fix the issue and it will be...I'm positive!
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