Hey there! I would be happy to look into your concerns. Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL Model code: Serial Number:   ... View more

I just got a pair of galaxy buds + yesterday, and have been loving them, but around 5 hours ago the volume in my right earbud randomly went very quiet. I've tried many diffrent fixes that I've seen on here including paring and unpairing to a diffrent device, gently cleaning with small amounts of hydrogenperoxide, clearing it out with compressed air, and setting the equalizer to dynamic, but nothing has worked so far. I really like these earbuds, and I'd hate to have to return them, but if I can't get the sound to work right, I'd kinda have to. Hopefully I can get some help fixing them here. ... View more

I just got a pair of galaxy buds + yesterday, and have been loving them, but around 5 hours ago the volume in my right earbud randomly went very quiet. I've tried many diffrent fixes that I've seen on here including paring and unpairing to a diffrent device, gently cleaning with small amounts of hydrogenperoxide, clearing it out with compressed air, and setting the equalizer to dynamic, but nothing has worked so far. I really like these earbuds, and I'd hate to have to return them, but if I can't get the sound to work right, I'd kinda have to. Hopefully I can get some help fixing them here. ... View more