Constellation
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10-03-2020
01:21 PM
I have been waiting since August. Samsung is violating FTC laws and I have escatlated to BBB and FTC. Samsung delays deliveries and then sends emails saying "customer requested delivery change" so they can pretend to follow rules. FTC regulations say that online orders need to be shipped within 30 days or they have to send a message asking customer if they want to cancel. Samsung is on my 2nd delivery delay since August and I am living out of cooler. Have some respect for your customers Samsung and inform them that their item won't get here sooner than day of delivery
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10-03-2020
01:19 PM
FTC regulations say that online orders need to be shipped within 30 days or they have to send a message asking customer if they want to cancel. Samsung is on my 2nd delivery delay since August and I am living out of cooler. Have some respect for your customers Samsung and inform them that their item won't get here sooner than day of delivery
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Re: Delayed delivery going on for 4 months.
10-03-2020
01:17 PM
FTC regulations say that online orders need to be shipped within 30 days or they have to send a message asking customer if they want to cancel. Samsung is on my 2nd delivery delay since August and I am living out of cooler. Have some respect for your customers Samsung and inform them that their item won't get here sooner than day of delivery
... View more
Re: Delayed delivery going on for 4 months.
10-03-2020
01:17 PM
FTC regulations say that online orders need to be shipped within 30 days or they have to send a message asking customer if they want to cancel. Samsung is on my 2nd delivery delay since August and I am living out of cooler. Have some respect for your customers Samsung and inform them that their item won't get here sooner than day of delivery
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09-29-2020
04:09 AM
WHAT?!! MAY? I have been waiting since August. They keep scheduling and rescheduling. Just stop taking orders Samsung. You are lying and obviously are back logged since May
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09-29-2020
03:28 AM
that doesnt work. I am waiting for 2 months for a fridge. STOP TAKING ORDERS IF YOU CANT SHIP THEM OUT. STOP RESCHEDULING ORDERS THE DAY BEFORE DELIVERY AND THEN SENDING AN EMAIL THAT SAYS I RESCHEDULED IT
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