10-04-202012:08 PM (Last edited 10-04-202012:09 PM) in
Unfortunately, Samsung "support" didn't give much of an answer to this. The part is very possible to fix yourself if you have a little time. My father-in-law and I ended up removing the latch and fixing/resetting the plastic part that wasn't latching. The spring had over-pulled the plastic part so it was stuck in the wrong position, effectively telling the machine that the door was closed. For anyone else trying to fix this themselves, the spring is pretty strong, so make sure the plastic latch part is fully open/extended to get the spring hooked between the latch and the loose bar. Then it's a matter of rotating the plastic latch to the closed position without breaking it—a challenge, but definitely possible. Hope this helps someone else trying to avoid paying a repairman for this simple part as well. Good luck!
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09-30-202001:16 PM (Last edited 10-04-202012:10 PM) in
I had pulled the dishwasher out to investigate a "leak" error(blinking "Heavy" light), but ended up only needing to air dry. Seems the leak sensor was detecting condensation or something. After reinstalling, the door was leaking and not closing fully. I noticed the door latch was not actually latching during the cycle, and I can see the spring assembly inside the door latch. I'd rather simply reset this part rather than unnecessarily replace it for $90 since it's not actually broken. Is there a way I can reset the door latch so it closes properly?
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