I just got my Flexwash WV60M9900AV. I have the same problem on my Flexwasher. The top lid is closed and I have the error code 1dc4 when I tried to start the upper washer. There is a black round switch to the right of the latch and a rubber nub on the bottom of the washer. The black switch is not stuck or anything, it makes a click when depressed. I even tried pressing the black switch in while starting the machine and still error code. I tried the felt material from the earlier user and still error. I went to a Best Buy who had the FlexWash in display. I power up the washer and tried to start it. It showed the same error "1DC4". What is the fix? Is this a known issue, seems like a lot? or is there a "demo" mode that cause this error code?
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