You gotta be kidding me. A decade of owning Samsung phones and no cracks. Three weeks of owning an S20+ with a case and front screen protector and already an overnight crack on the camera glass. I called Samsung, they said by reporting the crack I've now automatically VOIDED THE WARRANTY. Just like that. For $117 I can send the phone to them and wait 11 days to get it back, but the WARRANTY IS VOIDED EITHER WAY! I'm officially done with Samsung from this point forward. Selling the phone cracked camera glass and all, then buying a Pixel or the new iPhone. Samsuing FAILED on this one big time. They lost a lifetime customer. They think they're too big to go down a few ranks, but just watch as every owner eventually gets a crack on the camera glass and gets the same response.
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You gotta be kidding me. A decade of owning Samsung phones and no cracks. Three weeks of owning an S20+ with a case and front screen protector and already an overnight crack on the camera glass. I called Samsung, they said by reporting the crack I've now automatically VOIDED THE WARRANTY. Just like that. For $117 I can send the phone to them and wait 11 days to get it back, but the WARRANTY IS VOIDED EITHER WAY! I'm officially done with Samsung from this point forward. Selling the phone cracked camera glass and all, then buying a Pixel or the new iPhone. Samsuing FAILED on this one big time. They lost a lifetime customer. They think they're too big to go down a few ranks, but just watch as every owner eventually gets a crack on the camera glass and gets the same response.
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