10-11-202008:24 PM (Last edited 10-11-202008:36 PM) in
We had the same problem, our Samsung ice maker kept freezing up in the back of the box. The ice box would get frozen stuck and couldn't be removed. Also the ice cube selector wouldn't change because the armiture was frozen in place and couldn't switch to cubed ice. Eventually the auger would grind and no ice would dispense. Samsung couldn't find a repair shop in our area to fix it, so we took matters into our own hands. First we had to defrost the ice box so that we could even get it open. There is no code that we could find to manually put the ice box into defrost. Apparently some models of fridge have this, but we could never figure out a code for ours. So we removed all the food from the fridge, got out the clothes steamer and defrosted the box. It took about an hour steaming the box before we could get it loose and remove it. We'd read on this site that warm air could be entering the ice box causing the ice to melt and run down to the back and freeze up. We checked everything else like the water supply line, the clips around the cooling/heating element. Noting else seemed wrong. Samsung sent us the wrong sealant, some brown adhesive. So we sealed the box with 100% silicone instead. We used DAP 100% silicone from HomeDepot. It has a really low temperature threshold, well below the temperature in the freezer box. We sealed around the inside of the box and the outside. Anywhere there is a seam we just filled it with silicone. That probably did the trick, but we've read from some forums that they still had the melt/freeze thing happening even after they sealed the box. So we found this Duct Wrap also at HomeDeopt. It's sticky foam on one side and aluminum on the other side used for air conditioning ducts. We wrapped the ice box with this stuff. Our theory is that the box just needs to stay colder and this might help. It was super easy to stick on, but if I were going to do it again I'd make a pattern out of paper before I cut the duct wrap stuff. The brown line inside the box was the a little bit of the wrong sealant. some sort of adhesive that Samsung sells. Looks terrible, couldn't clean it out very well. We also removed the shelf that attaches to the box cause we needed a place for tall bottles anyway. That's working better for us so we're leaving that shelf out. Two months now, no freeze ups, Ice maker is working great!
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