Samsung

I rec'd a message that this post was removed because there is a post elsewhere with the same subject.  Care to share where I can get an answer?  This is SO frustrating! ... View more

I just bought Galaxy Buds and the right bud is not charging correctly and often dead until I readjust and charge alone.  It seems like a malfunction, but I cannot schedule a service call because your bot system is horrible and keeps bringing me to a place where I cannot schedule service!  These are NEW bought from your site!  Do you support your products?  How can I get a replacement pair that charge correctly? ... View more