My ice maker hasn't worked since day 1 and now I hear that you have known what the issue is due to the water line being crammed in too far at installation by your employees. How come you didn't just fix this simple issue way back ? I also understand that you've been repairing these due to the class action suit surrounding this ridiculous issue. Mine needs to be repaired. This defrosting and using a hair dryer to get it work for 6 hours and freeze back up is insane. I've now watched a repair company fix an exact model as mine due to this law suit and the issue surrounding the repair is so minor, it me off beyond measure that you've let this go on for so long. People pay you $3k for an appliance that you new was impaired and you've alienated your customers for doing business with you. The gloves are off and the bs stops today.
Schedule my repair now !
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