I am uploading a custom photo with a matte via the app. It appears fine in the app, but when I send it to the TV (either via preview or via setting it) the photo appears as a black box. The matte is set correctly, but the photo itself will not appear. I have tried different resolutions and have uploaded different photos multiple times. Note that the photo appears correctly if shadowbox is used. I am incredibly disappointed that such fine hardware is bedeviled by such poor software. This is my first major samsung purchase, and it is a huge turn-off.
... View more