I am an old samsung user from past five years have used model such as s7 s9 and currently on s10 but this model is having some problems I bought this phone on 8th august 2020. The screen glass got cracked and there have been no accidental drop or damage to the phone which is evident by the condition of the phone Samsung claims of gorilla glass 6 protection which is itself of high grade quality which i must say is not included in the model as claimed. I need my refund for the above handset or replace the phone . This experience as compared to.previous samsung phones is pathetic .
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