I have a vertical grey line on all channels and Prime and Netflix. I have run all the diagnostics and had a visit from a authorized service center. The techs said this is a problem with this model and that I should contact Samsung to arrange for a new panel at no charge. Labor to install would be charged to me. I called Samsung yeserday and was on hold for 2 hours and 15 minutes. I am reaching out to you for a solution. Thanks.
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