04-07-202211:49 AM (Last edited 04-07-202212:01 PM) in
Hello, I have a Galaxy Book Pro 950XDB-KC5 and it will not start up. The battery is fully charged, the power supply is working fine, it is not overheating ( nearly always on a chill pad ). I have researched the ways to shut it down and restart ( hold down the power button and the volume down button for 7 sec, 10 sec, 30 sec, 1 min, 2 min ) and still no response. Any suggestions?
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