FWIW, I ditched wifi calling in favor of bugging my provider (Verizon) about the lousy reception I get in the valley I live in. They ended up sending me a free device that attaches to my router and uses GPS to (magically) boost the signal to five bars most of the time. Even outside I can now make calls. See if your provider has such a device available. Oh, and guess who makes this thing? Yep, Samsung.
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If I had to guess, I'd say for the same reason they don't let users know that when you install a major update to the OS on any of their mobile devices, many, if not all apps are set back to factory defaults. This was the case on my Active 2 watch; the latest Tizen update turned of location tracking (the default) and it took me a while to figure this out. Now I am conditioned to check all my critical apps after they send out any update.
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11-07-202006:35 PM (Last edited 11-07-202006:37 PM) in
11-07-202006:35 PM
As foolish as it may sound, the only reason I rolled the dice on my Active 2 was because I use a Samsung phone. I fugued, if the watch doesn't work with what then was the latest Samsung phone, then what would it work with? It did and does. These days, device compatibilty cannot be guarenteed by any maker, regardless of the OS version you are running. This is a major drag, I know, but there it is. I'd be dollars to donuts that if you paired your watch with any current Samsung mobile device, all would be well. Major OS updates tend to cause these issues, even today. Good luck!
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Also, if you recently updated your watch, check the default setting for whatever app monitors your sleep. The latest Tizen update turned off location tracking for all the activities on my Active 2.
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