my earbuds do thr exact same thing. I want a setting in the app where I can disable the auto shutoff. these are by far thr worst earbuds I have ever bought and they cost more than the last three sets together. earbuds sitting properly in my ear watching Netflix, don't move, left earbud disconnects, right earbud keeps playing left reconnects for a few seconds but the sound is off sounds like an echo then it beeps shuts off and I have to remove both put them back into the case and put them back in.
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