Wait till it catches on fire.
I found this:
https://us.community.samsung.com/t5/Kitchen-and-Family-Hub/My-display-board-flickers-burnt-high-voltage-wiring/td-p/1561591
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Wait till it catches on fire. https://us.community.samsung.com/t5/Kitchen-and-Family-Hub/My-display-board-flickers-burnt-high-voltage-wiring/td-p/1561591
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Wait till it catches on fire. https://us.community.samsung.com/t5/Kitchen-and-Family-Hub/My-display-board-flickers-burnt-high-voltage-wiring/td-p/1561591
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12-04-202009:45 AM (Last edited 12-17-202005:04 PM by SamsungBri) in
12-04-202009:45 AM
There is no solution. This is a faulty part. Don't you see all the complaints??? Are you just waiting for enough homes to catch fire to make it unfeasable to ignore? What about the death of children? What is wrong with you people?
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12-04-202009:43 AM (Last edited 12-17-202005:11 PM by SamsungBri) in
12-04-202009:43 AM
You and a gazillion other people!!
The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number. I got stuck in a voice response nightmare ( press1, press2..) so I posted here.
Then in my email, I saw several responses to my request for help here , but when I looked, they said post was gone. Apparently some kind samsung employee decided that the post was a duplicate, and deleted my post and all the responses.
The issue is happening across several models.
If you are out of warranty , no help.
Make sure to get on social media and let people know. Do not buy samsung. I foolishly redid my kitchen and bought all samsung. A few months after warranty, the icemaker is messed up, now the led flickering.
When I called after ages waiting , they didn't even let me know that this was a common problem, they just said out of warranty. When I came here, I was shocked. It's obvious their LED panel has an issue. I am waiting for it to eventually catch fire, and then I will get a lawyer.
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12-04-202009:40 AM (Last edited 12-17-202004:57 PM by SamsungBri) in
12-04-202009:40 AM
You and a gazillion other people!!
The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number. I got stuck in a voice response nightmare ( press1, press2..) so I posted here.
Then in my email, I saw several responses to my request for help here , but when I looked, they said post was gone. Apparently some kind samsung employee decided that the post was a duplicate, and deleted my post and all the responses.
The issue is happening across several models.
If you are out of warranty , no help.
Make sure to get on social media and let people know. Do not buy samsung. I foolishly redid my kitchen and bought all samsung. A few months after warranty, the icemaker is messed up, now the led flickering.
When I called after ages waiting , they didn't even let me know that this was a common problem, they just said out of warranty. When I came here, I was shocked. It's obvious their LED panel has an issue. Someone complained it eventually caught fire.
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12-04-202009:34 AM (Last edited 12-17-202004:56 PM by SamsungBri) in
12-04-202009:34 AM
The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number. I got stuck in a voice response nightmare ( press1, press2..) so I posted here.
Then in my email, I saw several responses to my request for help here , but when I looked, they said post was gone. Apparently some kind samsung employee decided that the post was a duplicate, and deleted my post and all the responses.
The issue is happening across several models.
If you are out of warranty , no help.
Make sure to get on social media and let people know. Do not buy samsung. I foolishly redid my kitchen and bought all samsung. A few months after warranty, the icemaker is messed up, now the led flickering.
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I think we need a lawsuit. The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number. Then in my email, I saw several responses to my request for help here , but when I looked, they said post was gone. Apparently some kind samsung employee decided that the post was a duplicate, and deleted my post and all the responses. The issue is happening across several models. If you are out of warranty , no help. Make sure to get in social media and let people know.
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Stupid me. We redid our kitchen . The ice machine constantly needs defrosting and the stove is flickering. Samsung didnt even tell me this is a common complaint . When I tried to get a part number, I git stuck in a voice response nightmare. Then they deleted my request for help here , along with the responses , so I have no idea of someone got me a part number. This is after ruining our Thanksgiving.
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I think a suit. The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number. I tried here, but their support deleted the responses and my request because they say it was too similar to my other request which got no responses. Way to go Samsung. There's always social media.
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Me too. Their solution is to put you in voice mail incarceration. I was caught in a loop and couldn't even get a part number. So I tried here. My email states I got responses, when I came tu check, I discovered they deleted my request and responses because it was sumilar to my other one. Nice work samsung.
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I think a suit. The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number. Maybe you will fare better. They should pay for the part.
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I think a lawsuit. The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number. I even tried asking here, but their support deleted the request and deleted a the responses.
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Same here. I think a suit. The part needs to be replaced. It's about 100$. But I couldn't even get through to anyone in support to get a part number.
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12-04-202009:15 AM (Last edited 12-17-202004:56 PM by SamsungBri) in
12-04-202009:15 AM
I checked my email and apparently there were several responses to my other post, but they showed up as empty. The last email I got was that the post had been removed because it was similar to this one.
Lol.
So Samsung has tortured me again. Too much.
If anyone had responded to my other post can you please respond again. Btw, Yes, I powered down. Didn't work.
At point I need to replace the panel.
Can someone give me the part # for the led replacement for model NE59J763O55/AA.
Thank You.
Maybe a samsung representative can explain why my mailbox is full of responses, but my post was removed.
Thank you to all my fellow sufferers.
And remember to get on social media and let folks know to never buy one of their products.
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Samsung ruined our Thanksgiving . We redid the entire kitchen in samsung devices. First the icemaker went out then over THANKSGIVING we notice the TURKEY is taking way too long to cook. The LED lights are weirdly flickering.
No turkey this year.
I go on line and it seems to be a problem with samsung stoves. So I call in today expecting them to at least pay for the part. Omg - waited, waited, then DROPPED. Called in , voice asks -are you calling back about your prior call? , yes!' waited waited.. they sent me to TV!!!
Finally get a person, waited, waited.... She comes back just to say -it's out of warranty. - no kidding !!
No, she can't do anything. I ask her to se nd me to parts then...
Waiting waiting. Get stuck in voice crazy land -press number 1 if.., number 2 if, .... I press, nothing happens, same recording over and over.
Has anyone ever gotten a decent compassionate response?
Can someone give me the part # for the led replacement for model NE59J763O55/AA.
Thank You.
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