We just got a notice (24 hours before scheduled delivery) that our order will be delivered 6 weeks from now. No apology, no acknowledgement even that the date WAS changed. Just a notice that appears as if WE instigated the change. Horrible customer service. I understand delays, but to not call, or even acknowledge that there is a delay on their part--and--worse-- waiting until 24 hours before the agreed delivery date when surely they knew this earlier, is showing a complete and utter lack of respect for the customer. Canceling (of course) and going through some one else. At this late date, I'll probably still have to wait 6 weeks but I won't do business with a company that handles basic customer service so horribly.
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