Asteroid
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12-18-2020
09:22 PM
@SamsungGill my bad, I was checking in support menu, instead of general. Firmware updated and factory reset done... no luck. I guess I will have to return this one. Thansk for the support!
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12-18-2020
05:05 PM
@SamsungGill the software update didn't solve the issue. I can't find how to factory reset the tv. I could just find options to reset settings, smart hub details, apps, and so on... nothing about an actual factory reset. Can you point the direction for this one? Thanks!
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12-18-2020
04:24 PM
@SamsungGill my software version is 1403 (Q80T 75") and when I try to update, it says that it doesn't have an update for me, and I can check com samsung.com/support. I went to the website and there is one update from february, version 1460.9 Should I download this and apply to the tv? If so, how should I do it? I will also try a factory reset and see if it helps. Thanks!
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12-18-2020
04:13 PM
@SamsungGill Yes. I tried with xbox and nintendo switch. both on hdmi 1, 2, 3 and 4. Also used 3 different hdmi cables. The common pattern I've found is that whenever "game mode" is activated, the buzzing starts.
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12-17-2020
09:37 AM
1 Like
I'm having the exact same issue. I'm at California, USA and got the TV 2 days ago. Should I return the tv?
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