Hi saw this earlier post and we are now experiencing the same issue with the ice "shoot" opening and closing continuously. We are expecting someone to look at in one week but as fo today 12/30/20 it won't stop moving no matter what we do including unplugging it for a while. As soon as we plug it in it starts again. May I ask if you had a temporary fix or what was the final solution. Its disgusting that Samsung denies knowing anything about this issue as we called them also. We were told that they heard of a couple of cases but not sure. We have had this refrigerator for like 15 months. thank you.
... View more