When I did the factory wipe it crashed before I installed any new software, I just moved data over. And it crashed when I got close to a certain percentage utilized. I'm guessing I had a bad or worn out sector of my ssd. While I can't guarantee that it is the ssd it is a relatively cheap fix, you can get a mediocre ssd for under $100 and a good one for under $200. I found out my model could secretly accept an NvMe even though it was rumored and unverified in the specs of the computer so I tried it and it worked like a charm.
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Yes, the answer was the SSD was bad. Both Samsung and my repair company claimed it was software and therefore they wouldn't fix it. But I upgraded to a new ssd and all the problems disappeared
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Hello, I'm looking for some suggestions or service help. I keep getting a "critical process died" BSOD on my new computer, it is about a year old. I noticed that there was a similar thread error for a model in the same family, but no solution. I have a service plan, but when I sent it in they said the problem was caused by a software conflict. The problem happened again after they wiped the hard drive and did a full re-install. This time I did a computer reset and It crashed with the same error without any programs being added. The crashes usually happen: When starting up when switching to battery or powersave mode using chrome using adobe products I can get it repaired or replaced by my warranty contract but they said if I send it in again, and they reach the same conclusion they will refuse to repair the real issue. This makes the comuter essentially unusable, and a waste of $1200. Samsung usually has good products but this is ridiculous. I need some help
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