Be very careful on spending your money on a S20 phone.  It is well known that the screen was made poorly, and cracks appear very easily or just happen and will not withstand everyday use. I wish I would have done some more research about this phone before I spent $1000.00 in May 2020.  I got this phone for my husband as he was using an S6 still and we were changing phone services and he needed an updated model.  Every phone we have had, we have never had an issue with a cracked screen, they have always been in cases and screen protectors.  We still have the old phones to prove this statement.  Samsung does not provide a hard screen protector for this model.   Samsung says our phone is still under warranty and to take it to an authorized dealer.  We took it in and was told it was not under samsung warranty because it is a physical defect and once they fix it will lose the samsung warranty also and would cost $300 to fi it.  Did not get it fixed yet as Samsung should stand behind their products, they knew the screen was poorly made but still put out the phone because of competition , who cares about the consumer.  I cannot afford to replace an expensive phone like this and am really disappointed that Samsung will not stand behind their products, but will put out a flawed phone to stay in competition and make more money for their corporation and screw the working middle class.  ... View more