I'll believe it when I see it. An official statement and update on the matter would be nice, but with Samsung's track record I'm not sure how much comfort that would even offer. I'm a reasonable human being, I undersand we're in the middle of a pandemic and development is likely slowed as a result. These TVs probably can't be entirely tested offsite. Still, silence is not the answer. Acknowledge the issue, provide details, perhaps even commit to a date or to at the very least provide regular updates. Not asking much here, deliver what was promised or give us regular updates. Silence is unacceptable.
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I don't care that there are other posts asking the same question. I want an answer. Where is the promised HDMI 2.1 and eARC support for Samsung's Q90R QLED television from 2019? This was promised by Craig Cunningham, Head of Product Marketing in Feb 2020. Is this company solely filled with a bunch of liars with zero regard for the customer after you get our money or what? Shame on Samsung for the lack of updates, zero offical response, conflicting infomation from uninformed reps. These products are far from cheap, my television cost $3,500 and there are ads I can't opt out of like a cheap Amazon tablet. Except that cheap tablet maker tells you what you're in for first, unlike the bait and switch Samsung so excellently and regularly succeed at. If you don't deliver what was promised I assure you that you'll never see another cent of my hard earned $. I'll make it a standing goal for the rest of my life to steer family and friends away from Samsung products at all costs. This company is despicable. Buy Samsung if you like the taste of vomit in your mouth. https://us.community.samsung.com/t5/Qled-and-Frame/November-2020-what-happened-to-the-JULY-OCTOBER-and-now-NOVEMBER/m-p/1450091 Prove me wrong and do what you said you were going to do. Otherwise expect me to be a regular visitor around here, reminding you and potential customers just what it's like to do business with Samsung.
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