I have also been having problems with volume control on my UN65MU6290V. After multiple calls to service, one finally suggested I call repair service and pay for the repair (I never got a call back by the way) After reading suggestions here, I called one more time to ask for help in taking the Tv+ off. This representative told me that she has been getting a lot of calls about this problem on this model. She said she would let her supervisor know of the problem. We have now started having a problem with a blank, white screen when starting the tv in the morning. This is after having the screen replace last year when it turned white and hot as many of the recalled models did. @Samsung Team: Since this volume control is a known problem, has any solution been made about it? You shouldn't have to unplug your tv numerous times during the day to be able to control the volume. We had always bought only Samsung in the past but have been totally disappointed since this tv.
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