02-05-202108:31 AM (Last edited 02-05-202108:48 AM by SamsungJace) in
Steve. Very similar issue with my watch as well. It will see my heart rate, stress indicator, but will not count or report it. My watch is less than a year old. I also followed everything Samsung requested me to do. There is no other software, other than what is installed when the watch was wiped/reset on the thing. Mine did start working again, after a lengthy flight, but about a week later it stopped working again.
To note, My Apple watch, although it was smashed by a hammer still sends telemetry data, and my fitbit that wasn't water proof does as well (Rice bag trick)
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