anyone? I have two of these and one is sitting unused waiting on a solution....this is so silly that it's advertised to be reversible yet the manufacturing missed a step to render it not possible without diy modifications
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instructions say to insert it here, where? no hole. instructions say to insert it here, where? no hole. 11.4 cubic. ft. Capacity Convertible Upright Freezer in Stainless Look. We purchased two of these freezers (RZ11M7074SA/AA) with the thought we would use one as a fridge and one as a freezer. The fact that the door handles are advertised as reversible makes this a wonderful option to make our idea look seamless with both door handles meeting in the middle. Unfortunately when the Samsung Pro came and attempted the door handle reversal the area the hinge and foot level are supposed to be screw.ed into hence reversing the door hinge did not have pre-drilled holes to complete the job. In fact this is the case for both of our freezers! It's not a fluke from the factory when it's both. Honestly, it would make a lot more sense if there was an option when purchasing to have the door handle reversed before it is shipped. The Samsung PRO had to call Visual Support and then they could not help him resolve the issue, and now it is being escalated to the Engineers. The Samsung PRO had to put the door back together and was unable to complete the job. Now we are waiting to hear back...
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