03-14-202105:42 PM (Last edited 03-15-202101:36 PM) in
Anytime I get a call, the sound cuts out in the beginning. I've included a video of the issue. https://youtube.com/shorts/GefkuTMKwl4 The way for me to replicate the issue is when I recieve any phone call fron any phone number. It doesn't matter If I use original or custom ringtones. If I ring my device using phone locater or google device manager, it rings normally. The issue as seen in the video is the two pauses when the ring starts to play. I've tried to call the phone when the phone is both sleeping or unlocked and it's always the same thing. I've also tried the phone in safe mode and the problem persists. Be advised that I had this exact same problem with my previous S10e phone the last month that I owned it. I am wondering if it is linked to the android 11 update but can't be sure. The phone number in the video doesn't need to be censored as it is a public number I believe. I am in the US and have an s21 + with the snapdragon cpu on Sprint. I've already submitted a ticket.
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