I am having the same issue with the rust. And it only gets worse. I also purchased the same washer from Home Depot in 2017. Samsung has been no help. This is obviously a major and ongoing issue considering all of the related posts. I too had a washer last about 15 years prior to this one so I find it totally unacceptable that this Samsung washer started rusting after about 2.5 years. Samsung where are you on this issue? With all of the posts and forums out there regarding this topic I wonder if we could start a class action lawsuit...
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I have a 2017 Samsung top load washing machine that is rusting around the bleach dispenser, out the soap dispenser and on the topside of the drum. I wrote to Samsung months ago when the issue first started and spoke to customer service, both options left me with no help whatsoever. This issue has been recalled on Samsung top load washers from 2014-2016. Why have you stopped the recall when the problem clearly still persists? There are hundreds of messages on your community support forum with the same issue and you, Samsung remain silent? Shame on you. All of these people paying a lot for your products that you offer zero support and take no accountability for. I, personally am constantly left dealing with rust stains on my white clothes. Clearly there will be another class action lawsuit on the top load washers beyond 2016 because this continues to be a major unresolved issue by the Samsung brand. Do not buy this product! And those having this issue, it only gets worse.
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