I want to put something out there for Samsung to see and hopefully do something about. My sister-in-law has had her s20 for less than a week and the glass covering the cameras spontaneously cracked. Literally, it wasn't there one moment and the next it was.... and not just cracked, the glass is so broken that there it a small hole in the glass over the top left camera with cracks all over the rest of the cameras. She bought the phone outright and was more careful with it than most people are with their babies. She even put an expensive case on it the moment that she bought it. Let me be perfectly clear: expensive case, treated it like a baby, never dropped it, and was holding it when the camera broke ON ITS OWN. I would really appreciate it if a rep would get ahold of me to right this wrong for her. Thanks.
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