- Samsung Community
- :
- About user3PHscnxDFI
05-03-2019
12:30 PM
I think since the update that was widely reported to be released on 4/30 was actually never pushed it's definitely a hardware issue and no one wants to admit to it
... View more
04-20-2019
10:25 AM
@userYljnkuYlEB wrote:
@user3PHscnxDFI wrote: I'm waiting on Asurion as well - can you tell if you received new or refurb? Thanks
i got a brand new one, luckly, ##736# or ##738# cant remember which one, then click view scroll down it tell u refurb yes or no.
good luck. make sure do not use cellular/data/voice/internet till u connect to wifi, and once it set up then update everything, after that u r good, enjoy ur new speed :P
Thanks!
... View more
04-19-2019
10:54 PM
@userYljnkuYlEB wrote:
@user3PHscnxDFI wrote: I'm waiting on Asurion as well - can you tell if you received new or refurb? Thanks
i got a brand new one, luckly, ##736# or ##738# cant remember which one, then click view scroll down it tell u refurb yes or no.
good luck. make sure do not use cellular/data/voice/internet till u connect to wifi, and once it set up then update everything, after that u r good, enjoy ur new speed :P
Thanks for the info
... View more
04-19-2019
10:14 AM
I'm waiting on Asurion as well - can you tell if you received new or refurb? Thanks
... View more
04-18-2019
09:50 PM
@userOiAlK0Hhok wrote:
S10 upate rev. 3 rolls out at midnight 4/19/2019
No update yet - 12:49 am 4/19
Did you get it?
I was told the next update is scheduled for Tuesday 4/30 by a tech at a Sprint corporate store
... View more
04-18-2019
09:33 PM
@userZ08m5eOdn6 wrote:
thanks, still didn't for me unfortunately! Still no LTE!!
Go back in and disable band 25 and BOTH bands 41 - running on band 26 only worked for me
... View more
04-18-2019
12:14 PM
Just left Sprint corporate store and started the process for Asurion exchange - on backorder - tech said another update is scheduled for 4/30 - she didn't seem confident that it was going to fix the problem
... View more
04-10-2019
03:00 PM
1 Like
Just hung up Sprint - had to call because of disabling bands 25 & 41 I have gone over data roaming limit. SUPPOSEDLY an update is going to be released within the next 24 hours - we shall see
... View more
04-05-2019
11:02 PM
1 Like
@userDsJPJn6Vy6 wrote:
@SamsungZell wrote:
If you are experiencing unexpected roaming, data loss, or voice issues on a Galaxy S10, S10+, or S10e, We recommend upgrading to latest software versions, When they become available.
Carriers released their update but those of us who are unlocked and boufht from Samsung are still waiting. How does it make sense unlocked are the last to receive this?
Sprint said there was a hardware issue with the pre-order batxh but Samsung won't clarify that.
Carrier or unlocked doesn't matter - both are not working
... View more
04-03-2019
12:33 PM
When this first started I tried disabling band 41 only and that didn't help. Went back to all bands in hopes a quick fix was coming but after the last update didn't help I went back and disabled both band 41's and band 25. Now I'm able to have a stable connection - it's not fast, but at least it's reliable. I suggest to everyone to stop driving yourselves crazy like I did & just disable the bands. EVERYTHING in my house is Samsung along with the Gear S3 Frontier and I really like the Galaxy Buds that came with my S10+ and really don't want to look at other options.
... View more
03-28-2019
06:18 PM
Looks like the latest update was security patch and a fix for power share
... View more
03-27-2019
07:39 AM
Update did absolutely nothing to resolve the issue for me either - unbelievable
... View more
