I discovered this 15 years ago when the Samsung phone I bought died literally within a month of the guarantee running out. Their customer service are appalling also. They just do not care. I no longer buy Samsung and prevent my family from doing so also. Main reason: they deliberately design their products to fail after a limited period. I know someone whose Samsung 2015 TV has broken down (Keeps rebooting continually). I buy Sony, LG or Panasonic.
... View more