I have the exact same problem. I just bought an entire set of appliances from Lowes. The only thing missing were the snap rings for the refrigerator. I talked to Lowes. They told me to contact Samsung. Trying to contract Samsung is insane and when I finally did they've been no help. Gave me a parts ordering page that didn't even have the snap rings. Delivered to me last week. Refrigerator on Friday this past week. Really need these to balance my doors. Can you point me in the right direction?
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