Same thing happened to me, i let my sister use my ear buds and lord behold she did who knows what and she got a warnig saying it will not pair or something. So me being the tech of the family even though im no IT i do know how to fix tech issues. My earbuds would not connect to my phone i have the s9+ i t will not appear in the bluetooth searches when its finding a device it wouldnt even connect to my sisters apple devices or LG so i googled for about 30 minutes and still nothing so i decided to read through this page becouse it had the same problem and scrolling through they mentioned the bluetooth button that is on the back of the case next to the charging port. And i did press that button when i was resetting my ear buds and uninstalling the gear app i pressed that button and nothing happened becouse no site even mentioned the button not even the manuel so i thiught it was useless. THE POINT IS PRESS THAT BUTTON FOR LIKE 15 SECONDS OR MORE UNTIL THE LIGHT CHANGES COLORS BLUE, RED AND GREEN ect. TURN ON YOUR BUETOOTH ON YOUR PHONE AND IT WILL PAIR UP ON DEVICES FOUND AND IT WILL SET UP AGAIN. I hope that works for you I was about to cry like this babys were $90.
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