05-20-202001:40 AM (Last edited 05-20-202001:41 AM) in
@HasithaWaruna mine phone is the same way since update. It's terrible. Even worse it's heating up so much so fast that it literally burned my hand. Dangerous and the phone is useless. Not scratch or sent anywhere on my phone. I take really good care of my things. Still has the original sticker on it. It's been in a full-body protective case since the day I purchased it. The last update fried my phone. I ordered a new Note 10+ the day my phone started acting up. Now that I see Samsung update caused the issue and is acting like they don't know anything about it, I am canceling note 10+ order. Looking at a new brand now. Good luck with your phone fix l
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@userRkkL4jm0dn @DG1790 @Xavier_ EXACTLY what happened to me!!! Started off with green horizontal lines. Then when I put it in the charger the other morning, it started alarming really loud to remove the power cord and it detected moisture in the charging port!!! There's literally no chance on earth that there was moisture! My phone is in pristine condition. Not a scratch or scuff, never had a drop of water touch it! My phone looks brand new! It's been in a full body case since the day I purchased it After the charging port alarm, I powered it on and off. Then it was fine. The next day, green and black streaks started to randomly appear.was still dealing it okay. Slightly annoying, but it was manageable. 2 days later, my phone heats up after about 5 - 10 mins of use. It gets so hot, I can't even touch the sides where the metal it. It's burns! Then the a green grid on the screen forms, then it eventually all becomes green and the phone is useless for the rest of the day. It's infuriating. I've read forum after forum trying to figure it out. It happened after I installed the last system update. Not only does the phone not work for 18 hrs after the green screen thing happens, it gets so hot that it literally burns my hand! I'm attaching pics to show the phases it goes thru. I have a note 10+ ordered right now. Waiting for Verizon 2 restock. As soon as I post this, I'm canceling the order. I've have Samsung for over 7 years. But this is by far the worst experience I've ever had with a phone. Dangerous and unacceptable. Getting unbelievably hot and unsafe! This is the beginning of the green. 5 mins after getting it to work. There's no way to unlock it. I've tried every trick that I could find online. After the green grid takes over the phone, it is not usable. Cannot bypass this screen. Now it's 100% useless for at least 6 hrs.
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