Samsung

SamsungSabrina · 2 weeks ago

We are aware of the boot loop issue that appeared on certain 2015 Samsung Blu-Ray players and are offering free mail-in repairs to customers who have been impacted. We encourage any customer with questions to contact us directly via chat or call at 1-800-SAMSUNG.

SamsungSabrina · 2 weeks ago

We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We will post an update here on this thread when we have more information.

SamsungSabrina · ‎05-07-2020

Samsung is excited to offer exclusive bundles for Galaxy users to celebrate the launch! Racing fans who download Forza Street from the Galaxy Store on their eligible Samsung Galaxy devices can unlock special, limited-time offers: Galaxy S20 users will get a 2015 Ford Mustang GT, plus a 2015 C7 Corvette Z06 with custom Galaxy paint, in-game credits, and gold - a $19.99 value All other Galaxy users will get a 2015 Ford Mustang GT with custom Galaxy paint - a $4.99 value These offers, and the custom Galaxy paint, are available exclusively to Samsung Galaxy users from today until February 6th, 2021.

SamsungSabrina · ‎04-16-2020

Playing Fortnite is now more rewarding. For a limited time, Samsung Rewards members will have a chance to win $100 worth of Samsung Rewards points when you make a Fortnite Chapter 2 – Season 2 in-game purchase* through your Samsung eligible device. That’s a total of 20,000 points to use however you want at Galaxy Store. Go to Galaxy Store and play! You can enter only once per day and purchases using Samsung Rewards points will not earn entries. *NO PURCHASE NECESSARY. Open to Samsung Rewards members who are 18+ located in the 50 U.S (D.C.). Enter by 5/10/20 at 11:59 p.m. PT. Purchases using Samsung Rewards Points will not earn entries. See Official Rules for how to enter by mail & all details. Fort

SamsungSabrina · ‎10-25-2019

I'm sorry to hear this @MaryJPS0617! Please send me a private message, and I'll be happy to look into your case further. You can send me a message by clicking here.

SamsungSabrina · ‎12-19-2017

@74Bronco, so sorry to hear this. The exchange coordinator will contact you by the end of the day.

SamsungSabrina · ‎08-08-2017

Hi, Mariya! I don't see a private message for you. Would you mind sending that to me, please?

SamsungSabrina · ‎12-20-2016

Hey there! Just following up to see if you are still in need of assistance. Please follow up in a private message. Thanks!

SamsungSabrina · ‎12-20-2016

Thank you! It has been updated. :)

SamsungSabrina · ‎12-19-2016

To add to Thortok2000's great explanation, this link is very helpful but can depend on your model: http://www.samsung.com/us/support/answer/ANS00060262/

SamsungSabrina · ‎12-19-2016

Hi Keith! Thank you for the info, I have edited your personal information as it was displayed publically. Can you please send us a private message with a brief description of the particular issue you're experiencing and pictures would be very helpful too.

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