Just upgraded to a Note 20 Ultra. Backed up my secure folder on the old phone I had. Sent it off to Verizon to add as credit for this Note 20. We'll, I'm trying to access my secure folder now and it ask for the PIN which I do and then it logs me in but pops up about entering in a password which I've never have done before. I've tried everything including my current Samsung password and it still doesn't work. If I try to cancel it says that I will lose all my files on my secure folder unless I have the old phone (which as I stated, I shipped it off to Verizon) So, how can this be resolved or am I going to have to lose my files because of Samsung's screw up?
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