So, I have not downloaded any new apps. However, my provider service, Sprint merged with T- Mobile, who sent me a new sim card to remedy network (call) issue. But it didn't resolve the keyboard app ghost issue ... yeah, it looks like it never fully closed, translucent over or under my home screen and any other app I open to use, which happened following a software update. Also the Network error remains persistent. I'm guessing it's a software conflict; where built-in apps designed for Sprint may be conflicting with T-Mobile? Now I'm not a tech but if one could guide me, I could probably resolve these annoying issues. 😉
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Why am I seeing layers upon layers of apps & the keyboard screen on my cell phone home screen and over other apps when open - that are not always open apps? This issue began after the 3rd or 4th software update when purchased 2 years ago, and it also shows up in images in My Gallery! This is a(n undoubtedly) software glitch. I use my camera a lot for keeping memories in photos & videos that are precious to me. Moreover, I've had more issues & glitches in my cell phone every time there's another software update!?! After the last software update I receive a chronic err message "this app cannot be installed" - What App? I haven't installed any new app, thus I'm left to assume it's the software update which cannot be installed. Currently I receive a chronic err message "Network Keeps Closing" and frequently find internal Settings have been changed - preventing me from use, and having to consistently reset apps!?! I have been told I need a full diagnostic on my cell phone to locate these issues and possible infections to fix them. I have insurance coverage - so why am I having to pay for this diagnostic?
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