Cosmic Ray
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- 40 Likes
- 4 Solutions
- 3 Posts
- 40 Comments
- 0 Followers >
- 0 Following >
3 weeks ago
Hello @Jess04! I would absolutely agree with you, Samsung could release software updates that could optimize the battery usage of their phones. I typically charge my phone at night, and let it get to 100%, but if the protect battery feature allowed for a certain percentage to be selected, it would greatly benefit many people in the community. -SteadyStatus21
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3 weeks ago
Hello @userAAysYXrw3C! Unfortunately, Samsung Flow does not get alot of support from Samsung. I use the Microsoft Your Phone app, which is built-in to your Galaxy phone by default. Then, you can install the app using the Microsoft Store. Enabling the app on your phone is easy! Open Settings > Advanced features > Link to Windows. However, you will need a Microsoft account, but this is much better at syncing than Samsung Flow. Hope this helps as an alternative! -SteadyStatus21
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3 weeks ago
Hello @userXVcdwhHbMv! That is quite odd, what do you mean by "Not letting me to a reboot or reset or anything?" Are you able to power off the tablet? If so, it may be best to attempt to factory reset the device from the Bootloader. First, press at the same time Power + Volume Down and keep this combo held until the screen powers off. Still hold the Power key but change Volume Down to Volume Up. Recovery mode should show up on the screen. Use the Volume rocker to select "Wipe Data / Factory Reset" and push the Power key to start the process. Use the volume rocker again to confirm and press the power key to start the process. Hope this helps! If you need more assistance, let me know! -SteadyStatus21
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3 weeks ago
Hello @Philinda23! I understand that your J3 Luna Pro is constantly running out of storage, and this could be a number of things, but for starters, certain apps like Facebook, Spotify, and Instagram use a large amount of cache. I use 1Tap Cleaner from the Google Play Store to assist in the removal of cache from those apps. Here is a link to the app: https://play.google.com/store/apps/details?id=com.a0soft.gphone.acc.free Hope this helps! -SteadyStatus21
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3 weeks ago
Hello @Dan1ell! I first would like to say that when I connect my Windows 10 Laptop to my Samsung TV, I selected always allow. Second, what is "smsng.com/easy"? Did customer support give you that? I am confused on why you need a URL to pair to your TV. If that does not work, please let me know and I will be more than happy to continue assisting you! Hope this helps! -SteadyStatus21
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4 weeks ago
1 Like
Hello @v185933! When you take a video and send it by MMS / over text messages, it has to be compressed for all users to see, however if both users have Google Messages, you can send larger attachments to the person. Other apps like Whatsapp, Facebook Messenger, and Instagram have larger upload limits. Hope this helps! -SteadyStatus21
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4 weeks ago
1 Like
Hello @SuperflyBrit! I have a Galaxy S20+ 5G, and I am not aware that you can change the default size, however in the Samsung Note settings, you can change some default options by clicking on the "Page style and template" button. Typically, to start typing, just tap in the top left, and your keyboard should open. Hope this helps 🙂 -SteadyStatus21
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4 weeks ago
10 Likes
Hello @Willhelm_55! Unfortunately, this would be an app issue, as you are inside the current app, it will not notify system-wide of the updated conversation. You can check around in messenger to see if that setting exists. I unfortunately do not use messenger, so I cannot help there. Hope this helps! -SteadyStatus21
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4 weeks ago
1 Like
Hello @kencl65! Unfortunately, some Samsung apps are exclusive to Samsung devices, however you can check out the ones on the Google Play Store, and if they are compatible with your device or not. Here is that link: https://play.google.com/store/apps/dev?id=5200379633052405703 Hope this helps! -SteadyStatus21
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4 weeks ago
2 Likes
looking above, @RedOregon is correct about disk decryption on restart, so the phone cannot be tampered with before the user is authorized. Have a great day!
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4 weeks ago
2 Likes
Hello @I-man! I understand your frustration with System Updates and alarms not going off, however after a system update, the phone will wait at the lock screen to ensure that you are the correct user, and that someone doesn't get unauthorized access to your phone. If needed, you can disable automatic updates to prevent this. Hope this helps! -SteadyStatus21
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05-29-2022
06:06 PM
Hello @userRk3b5Da2rN! From what I can see, it must be a defective screen. I would recommend reaching out to Samsung's Customer Support to resolve this issue. Hope that helps! -SteadyStatus21
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05-29-2022
06:02 PM
Hello @DeJay595! Do not disturb may be activated on your device and can cause calls to not appear as if they are coming in, please ensure that Do Not Disturb is disabled. Hope this helps! -SteadyStatus21
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05-29-2022
06:00 PM
Hello @Soonerguy78! I understand the pain you are having with your device, however based on my experience with Samsung, it would be best to go through Samsung's Customer Support. Hope this helps! -SteadyStatus21
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05-08-2022
08:41 AM
Hello @userk4CfX0LrtF! I can understand that this issue is annoying. Can you please clear the cache of settings and reboot your phone. To clear the cache of settings, open the app switcher, click on the ICON of the settings app, click on App Info, open Storage, clear the cache and reboot your phone. Please let me know if this works for you. -SteadyStatus21
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05-08-2022
08:33 AM
Ah, I see what you mean. As far as I know, there is only the feature that I mentioned above currently. Sorry about the confusion. -SteadyStatus21
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05-08-2022
08:27 AM
1 Like
Hello @DeannaMeno! From the information you gave, it seems your payment details are not correct, so please check your account to ensure you had the correct credit/debit card attached to your account and that your address is shown correctly. Hope this answers your question, SteadyStatus21
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05-08-2022
08:20 AM
Hey @jbigs! Yes, you can have the watch notify you, however there will be more power consumption because the heart rate had to be constantly monitored. To enable this feature, go to the Galaxy Wearable app, then open watch settings, then open Samsung Health settings, open "Heart Rate" (the first option) and you can enable and disable alerts for high and low bpm measurements. Hope this helps 🙂 -SteadyStatus21
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02-15-2022
11:45 AM
From what I understand, I updated my phone because there was a new Beta, but now the app switcher has a glitch where the current apps overlay on top of the other apps and the app switcher is huge and behind the current app. This confuses me greatly. I can fix it by doing 1 of 2 things: 1) go home and return to the app switcher. 2) lock my phone and unlock my phone to see it normal again.
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12-19-2021
05:46 PM
2 Likes
Hi @BlackOps I have noticed the decreased quality as well. I believe that Samsung has to redesign the camera app for Android 12, I am hopeful that when they release OneUI 4, they will fix this fuzzy / blurry issue. Thank you for sharing! -SteadyStatus21
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12-16-2021
06:39 AM
1 Like
Hello @mindsunwound Unfortunately the carrier can mandate settings through your SIM. Even on unlocked phones (like I have) and Samsung cannot do anything about it. For example, the test menu in the dialer app is disabled by Verizon Wireless. Hope this helps. -SteadyStatus21
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12-16-2021
06:37 AM
Hello @Rick1970 I have noticed the same thing. I believe that Samsung has to update the wearable apps for the problems to be fixed. Hopefully this comes out soon. Hope this helps! -SteadyStatus21
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12-11-2021
09:09 AM
1 Like
Hello @Gizzyman If your phone is feeling sluggish after a update I may suggest clearing the cache partition on your phone. To do that, you would have to enter the advanced menu during boot. Turn off your phone completely, and when powering on hold down the volume up key and the side key / power key. Let go when you see the bootloader. Then use the volume keys to select the "Wipe cache partition" and use the side / power key to confirm. Then when you confirm and complete, use the volume keys to navigate to "Reboot system now" and use the power key to confirm. Let your phone restart and see if that fixes the sluggish issue. Hopefully this helps! -SteadyStatus21
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12-11-2021
09:01 AM
Hello @Amol Is your phone connected by Bluetooth to the car? Sometimes if the car is connected to your phone by Bluetooth, then the car tells your phone to enter driving mode. You can exit driving mode by clicking the large home button until it prompts you to exit the app. If that doesn't happen, it may be a problem with Android Auto and you may have to contact Google about the issue. Hope this helps! -SteadyStatus21
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12-11-2021
08:53 AM
Hello @AdaLynx Are the settings for the screen recording set to record media sounds? You can check by going into Settings > Advanced Features > Screenshots and screen recorder and see if the sound option under the screen recorder is set correctly. Attached is a screenshot of the settings page with this information. If you need more assistance, please feel free to reply! Hope this helps! -SteadyStatus21
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12-09-2021
11:52 AM
1 Like
@Negropy Office365 Authentication through Google is broken as of right now. This is because this isn't a official release of the software and Google has not certified the beta. If you want to check, you can open the Google Play Store, click on your profile, click on Settings, and open the "About" tab. This certification of your device is used to ensure you are running a safe version of Android. When the official update for Android 12 comes out your device will be certified. Then Google authentications to other apps should work. Hope this helps! -SteadyStatus21
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12-09-2021
04:23 AM
1 Like
@JasonIngram Hello! You can check if you have Ram Plus by going to Settings > Device Care > Memory and looking for text that says "RAM Plus (virtual memory): 4 GB". I have the Samsung Galaxy S20+ 5G and a screenshot is attached. There is no way of modifying the amount of RAM Plus, but you can check if you have it. Hope this helps! -SteadyStatus21
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12-08-2021
04:13 AM
I leave my phone alone until this pops up and then I'll use it, but it just is strange cause it's that kind of pop-up and can trigger on select screens which is what I meant. Thank you for your feedback 🙂
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