09-22-202110:33 AM (Last edited 09-24-202105:23 AM) in
We purchased our Washer and after only 3 months there was a full rust line inside the bin. Samsung is telling us Rust is a cosmetic problem and not covered under the one year warranty. How is rust a cosmetic problem after only 3 months? would Samsung employees appreciate having rust on their clothes after only 3 months of using their brand new product? We Have tried 3 separate ways of resolving this issue. I was told I could paint over the rust or pay for a new basket. Best Buy will not help either. Please help.
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