For anyone seeing my question and wanting a follow-up: I called Customer Service and they said my issues were not normal, to return it to the store for a replacement. Despite being very disappointed, I still wanted to try one that worked so I got a replacement (props to BestBuy for making all of that super easy). The replacement has been working great ever since. I asked the BestBuy customer service rep if he'd ever heard of the issue before and he said I'm the first person he's seen where the watch just wouldn't turn on Day 1.
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I purchesed the watch 2 hours ago. I docked it to charge without turning it on, per instructions. The screen lit up when I docked it, and said 74%. About 15-30 mins later I undocked it to see the battery, and it was about 86%, so I put it back on the dock to charge to 100%. When I went back again, about 15-30 mins later, undocked it, the screen is completely black. Nothing I have done since then can get the screen to turn on, or have the watch show any signs of life... Pressed the "on" button, held it down for 10 seconds, pressed both buttons at the same time, docked it, undocked it...nothing, no signs of life other than it's pretty warm from charging. When I plug it back into the dock now the light turns solid red, but the watch had already said 84% before I put it back on the second time, so am I wrong in assuming I should be able to turn it on? Screen just black. Any ideas people? This is pretty rough, never lost so much excitement so quickly.
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