MODEL NUMBER: RS22T5561SR/AA I love this Family Hub Samsung refrigerator. The only problem is that the screen kept freezing up- couldn't swipe or anything. It was unresponsive. I did all the troubleshooting steps: the red switch in the top right, unplugged for 5 minutes...etc. Nothing worked. So I noticed in the same location as the red switch (top right of the fridge) is a USB port. I put a wireless mouse connector in the port and started using the mouse to navigate the fridge screen. I then did a reset by going to settings, and it's been working fine. I just leave the wireless usb connector in there and if it freezes up again, simply grab the wireless mouse and reset it, or just use the mouse to navigate. I hope this helps!!
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