user_ams007
Samsung Care Ambassador
- 91 posts
- 27 likes given
- 5 solutions
- 28 likes received
- About user_ams007
3 weeks ago
You should be able to have a sms verification message sent to your phone, if you still can't access your account i would call support
... View more
3 weeks ago
1 Like
Agreed 👍 you can try reaching out to the Samsung apps support team on Twitter to see if they can help you
... View more
3 weeks ago
Try making sure that in Gmail settings open in apps is checked, it is listed under general settings you also need to check settings for open instant apps, go to settings apps and click on the 3 little dots in upper right hand corner than choose default apps and will see opening links on bottom of list and make sure it's turned on, instant apps. I hope this helps
... View more
4 weeks ago
Make sure that you are using compatible cables and also check your settings for Fast charging ,some non oem cables can cause slow charging
... View more
4 weeks ago
Please let me know if you are able to find the application, you may have to download the apk file for your tablet, i will keep a eye out for you reply, i will respond to it as soon as possible in the meantime I will do some research on what to do for your Tablet
... View more
4 weeks ago
The application is listed as Galaxy labs and within the application there are Tools to use
... View more
4 weeks ago
http://apps.samsung.com/appquery/appDetail.as?appId=com.android.samsung.utilityapp&cId=000004665763
... View more
4 weeks ago
Try installing carrier support services from Google play and then reboot your phone and clean your cache
... View more
4 weeks ago
Can you please describe the exact error message that you are receiving, also do you have Microsoft onedrive installed
... View more
4 weeks ago
1 Like
My s20 ultra unlocked supports the hybrid Sim option,by installing a Sim card in the SD card slot, but Esim support is not available even on my phone, my carrier is Verizon
... View more
4 weeks ago
1 Like
I have the new version of the galaxy buds + and they are fantastic and they are much better than the original ones
... View more
4 weeks ago
1 Like
From what I heard only the Verizon version is the only one that has esim support, I could be wrong, my s20 ultra unlocked phone doesn't have esim support please let us know what you find out, very important topic, in theory all Samsung s20 phones should have Esim support to allow switching between carriers
... View more
4 weeks ago
Received a update today for my s20 ultra unlocked phone ,firmware build is ATF1 with a june 1 date attached
... View more
4 weeks ago
Try installing galaxy Labs application from the galaxy store it has application boosting tools
... View more
4 weeks ago
Sounds like a problem with the native Nvme driver 🤔, if it is a intel based machine update the intel storage drivers
... View more
4 weeks ago
Blacklisted is when the phone is not paid for yet, say a lease program or the phone is stolen you can check out the phones status online to check and see if its blacklisted, if you own the phone and it's shows up blacklisted you will need to call the carrier to release the phone, please try this website https://www.imeipro.info/
... View more
06-03-2020
10:09 AM
I received the June firmware update yesterday, try manually checking for the update
... View more
06-02-2020
06:11 AM
1 Like
I use CCleaner as a way to clean up the cache files from my phone
... View more
05-16-2020
01:57 PM
Try turning the screen shot feature of and on there is a setting in screen shots to record sound and video, also check the direct share settings
... View more
05-16-2020
01:52 PM
1 Like
Seems like all devices do that, I have to move apps to SD card every time they are updated, seems like Samsung wants everything to be saved on the internal media
... View more
05-14-2020
04:37 AM
Try changing your routers settings i had a similar problem with my ax Asus router after disabling ax wifi and then reset settings on my phone every connects properly
... View more
05-14-2020
04:33 AM
Try updating the keyboard application if that doesn't work look for the settings and reset the keyboard application make sure that you check your settings correctly
... View more
05-04-2020
12:02 PM
Pull out the tray and make sure that the sim card is properly installed if still not working call your carrier or reach out via social media
... View more
05-04-2020
12:01 PM
1 Like
I finally received the May firmware update for my s20 ultra unlocked phone, not sure what it fixed but I will update the post
... View more
05-04-2020
11:58 AM
1 Like
Big dog thanks for the Twitter response to the same question 👍
... View more
05-04-2020
11:57 AM
1 Like
Its is the camera lens that move ,as the others said it is completely normal
... View more
