Not sure how sending it in, which will cost the customer money will assist? I have had this issue with my Samsung Galaxy SII, an HTC One M7, my wife's Note Edge in February of this year, and now a month later my Note Edge began rebooting spontaneously. All of these issues begin after an update of some sort. Seems more or less to be a missing patch in an update our a corrupt patch. One theory is a timing issue from the carriers forcing you to upgrade your device and pay more out of pocket. (This has been brought up due to the monthly payment plans on devices such as AT&T Next and so forth as well as when you go into the stores or call they try and push you into a new phone rather than assist in fixing your issue). So far the only phones I have not seen this to be an issue on are iPhone's, and I personally detest Apple. Personally as a consumer I feel the manufacturer, the carriers, as well as the OS manufacturer (Android), should be working on a solution as a whole. This is to many people with different phones having the same issue, a little to coincidental.
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