I went to my sprint store to have my phone worked on, they had it for 3hrs couldn't fix the issue. Said they didn't hear about a magical update that suppose to fix all our phone issues. I got tired of getting the runaround so I took matters in my own hands n went online to assurian n claimed for a new phone. They're replacing it for free. Saying they know of the known issue. The only thing that worries me is that its ppl on their 2nd and 3rd S10s replacements and the issue still isn't resolved smh. When my phones comes tomorrow I'm not updating it til the new update finally comes cause this is ridiculous. You guy make sure you ask your phone carriers for credit for not having signal service for March up til now. Sprint gave me $25..... Should be whole month credit lol.
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This has been beyond frustrating. I been with sprint for 10yrs, their service is not the greatest; but it has never been this bad. My phone was working fine UNTIL I had downloaded that March update on the 26th. Now basically my phone is a brick unless I'm on wifi. Did the disable bands, update prl n profile still didn't fix the LTE signal. Went to sprint Monday had them swap out my sim card, still didn't do nothing. I wish Samsung would actually acknowledge the situation and admit that they sold all of us defective hardware.. Because at 1st I thought it was just sprint, but now I'm starting to see Verizon, tmobile, n at&t on different threads complaining about the same issues so it's not jus a network issue. Ifixit stores is not going to fix the issue, neither is wasting time on the phone talking to reps who just going to replace your phone with another refurbished defective antenna unit. I wish these phone companies would at least give us a whole March bill credit cause this is ridiculous. I have a $1000 brick waiting for a magical update.
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