Yeah I talked to them yesterday, and did the steps to reset the tv. That didn't fix nothing. So I left it unplugged, as soon as I plugged it back in this morning the tv powered on its own and the volume went up 3 clicks. When I try to go to menu then device manager it doesn't show my phone listed, but a keyboard and mouse is connected to it. The funny thing is when I tried to do a factory reset today, it said it will reset my tv settings but not the network. When I tried to put in the 4 digit password code to reset the tv which is the default 0 0 0 0. The remote magically stopped working before I could press it in then the contact samsung pop up on my screen again. Then it exit out the menu on its own and clicked the volume 2 more lol this is crazy. I'm like has my wifi been hacked or something.
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I have a Samsung Smart Tv model code UN50J6200. Today my tv started acting funny, the remote stopped working. Every time I press a button it will say Not Available on the screen. Then a pop up went on my screen and said Contact Samsung with my model number and serial number, it looked exactly like some ransomware that you would see on a computer. I unplugged the tv and did a reset. When I turned it back on the pop up went away. I did a factory reset, but when I got done with the reset. I notice when I went to device manager it said mouse and keyboard instead of my phone for trusted devices. After I left the menu. I notice in the right top corner it was a tv moniter icon. I thought maybe I was tripping. So I get on Netflix to finish watching Stranger Things, the show paused then went to play again on its own. Then the contact samsung screen popped up again then my remote stop working. So I disconnected the **bleep** network and unplugged the tv, put tape over the camera. Then came on here to see can yall help me beat this hacker. They definitely remote viewing controlling my tv, never thought this could ever happen.
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I went to my sprint store to have my phone worked on, they had it for 3hrs couldn't fix the issue. Said they didn't hear about a magical update that suppose to fix all our phone issues. I got tired of getting the runaround so I took matters in my own hands n went online to assurian n claimed for a new phone. They're replacing it for free. Saying they know of the known issue. The only thing that worries me is that its ppl on their 2nd and 3rd S10s replacements and the issue still isn't resolved smh. When my phones comes tomorrow I'm not updating it til the new update finally comes cause this is ridiculous. You guy make sure you ask your phone carriers for credit for not having signal service for March up til now. Sprint gave me $25..... Should be whole month credit lol.
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This has been beyond frustrating. I been with sprint for 10yrs, their service is not the greatest; but it has never been this bad. My phone was working fine UNTIL I had downloaded that March update on the 26th. Now basically my phone is a brick unless I'm on wifi. Did the disable bands, update prl n profile still didn't fix the LTE signal. Went to sprint Monday had them swap out my sim card, still didn't do nothing. I wish Samsung would actually acknowledge the situation and admit that they sold all of us defective hardware.. Because at 1st I thought it was just sprint, but now I'm starting to see Verizon, tmobile, n at&t on different threads complaining about the same issues so it's not jus a network issue. Ifixit stores is not going to fix the issue, neither is wasting time on the phone talking to reps who just going to replace your phone with another refurbished defective antenna unit. I wish these phone companies would at least give us a whole March bill credit cause this is ridiculous. I have a $1000 brick waiting for a magical update.
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