I am issues with the motion sensor on my 2022 75' Frame. I had no issues on the 2021 version I "upgraded" from. Despite all of the settings being turned off, the TV will still turn off after random periods of time. I contacted Samsung and was told to update the software via USB. I did so and it appeared to fix the problem, or so I thought. As soon as I reinstalled the frame, the issue returned. I took the frame back off two days ago and have not experienced any issues with the sensor turning the TV off from art mode. So the frame that I bought WITH my 75' TV is blocking the sensor. What is Samsung going to do about this?
... View more
I am issues with the motion sensor on my 2022 75' Frame. I had no issues on the 2021 version I "upgraded" from. Despite all of the settings being turned off, the TV will still turn off after random periods of time. I contacted Samsung and was told to update the software via USB. I did so and it appeared to fix the problem, or so I thought. As soon as I reinstalled the frame, the issue returned. I took the frame back off two days ago and have not experienced any issues with the sensor turning the TV off from art mode. So the frame that I bought WITH my 75' TV is blocking the sensor. What is Samsung going to do about this?
... View more
Any update on this? I am having the same issues with the motion sensor. I had no issues on the 2021 version I "upgraded" from. Despite all of the settings being turned off, the TV will still turn off after random periods of time. I contacted Samsung and was told to update the software via USB. I did so and it appeared to fix the problem, or so I thought. As soon as I reinstalled the frame, the issue returned. I took the frame back off two days ago and have not experienced any issues with the sensor turning the TV off from art mode. So the frame that I bought WITH my 75' TV is blocking the sensor. What is Samsung going to do about this? I am also experiencing lag and will set up the 5ghz network as you suggested. Still SO IRRITATING!
... View more
