So I was told it was a told I have to wait it out for Samsung to come out with an update. Which seems like that'll be never since, they can't take ownership of this issue to begin with. Was totally looking forward to owning this phone. So far it's been a nightmare.
Was just told the problem was fixed and that'll I'll need to exchange my phone at the corporate location.
I was told the same thing, that I should go to a corporate store, they are replacing the affected devices which are from the “first batch or preorders”. I get to the corporate store & the “repair team” keeps my phone in the back for an hour, then says it’s fixed. I try to make a call which fails & they say there’s nothing they can do since I bought it at Best Buy. I go to Best Buy and they say “you’re past the return window, after that it’s up to Samsung. Contact them.” I contact Samsung and they say, contact your service provider (sprint). I go to sprint, they send me back to Best Buy, back to sprint.....repeat cycle for a week
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