Samsung

What do you mean by corporate store?   My phone was a pre-order phone, and they are trying to force me to ship mine to Texas and wait for 2 weeks. ... View more

Per my privous posts, I am a holder of 2 simcards right now Verizon and T-Mobile. Had the phone since March 6th, and the issue started March 24th. This Tuesday, April 2nd, my phone started to work again without any software updates on T-Mobile simcard while Verizon simcard is still having the same issue. Spoke with T-Mobile rep regarding my ticket today and was told that nothing on their end was done. They are all aware of this issue on the engineering side and a trying to do a hush hush fix and avoid tracktion of this issue. They wanted to close my ticket which I declined until they acknowledge the issue and provide feedback via official communication so others such as Verizon can address this. Feel free to look at my previous posts for more details which are in this thread.   Totally a network/software issue that needs to be vocally addressed by someone instead of us having to sit here without phones while still paying our bills to network providers. We are not alone, this thread has 43 pages already come on Samsung. ... View more

Yeah I agree with you, I have not tried a different device because I refused to waste those 2 weeks without the phone. I will find out what T-Mobile did on their end and update you guys. As well will contact Verizon considering I still have that pre-paid SIM to test on. I just tested Verizon and it no longer works but when going back to T-Mobile it works again. ... View more

I would love to agree with you on it not being the carrier problem but, it might be a mix of software and carrier problem. I had the phone since March 6th, no issues till 24th. From 24th till yesterday after noon I had the issue, and still not since yesterday afternoon the issue has been gone. I am on T-Mobile, and purchased a pre-paid SIM from Verizon on Monday to test their network. Had the same identical issue on their network.   Right now, as of yesterday like I said T-Mobile works without the issue while if I plug in Verizon SIM I get the issue back. I am scheduled to receive a call back from T-Mobile Tier 3 tomorrow and I will update this post if they tell me they fixed something on their end. ... View more

Yep, and they marked my other post on another thread as s p a m....had to repost.   https://us.community.samsung.com/t5/Galaxy-S10/S10-Network-Issues/m-p/542358#M10850 ... View more

THIS IS REPOST, THEY MARKED MY ORIGINAL REPLY AS S P A M   Same identical issue I am in Chicagoland area. I just yesterday got a Verizon SIM card so now I have 2 accounts one T-Mobile and one Verizon with identical issues. Funny part is that when i am moving such as driving on the highway internet connection is perfect but as soon as I'm stationary I lose it all. For my phone March 6th, issue didnt start till March 24th. T-Mobile blaming Samsung, Samsung blaming T-Mobile and now Verizon blaming unlocked phone.   Any fixes suggested to network issues about Sprint issues did not help on T-Mobile and Verizon, including bands. I have attempted all troubleshooting steps including Factory Reset.   This is Samsung's issue that should be solved with software not refurbished phones with the warranty especially considering people have replaced their phones and have same issue.   I have called UBREAKIFIX and they told me that in past 48 hours they had 6 people come in with same issues. 2 were using unlocked version and 4 were using T-Mobile version, and that they can't do anything and recommend replacing the phone but that doesn't appear to resolve the issue. It is just an extra step to waste our time since no one wants to address this issue. ... View more

I have called UBREAKIFIX and they told me that in past 48 hours they had 6 people come in with same issues. 2 were using unlocked version and 4 were using T-Mobile version, and that they can't do anything and recommend replacing the phone but that doesn't appear to resolve the issue. It is just an extra step to waste our time since no one wants to address this issue. ... View more

Same identical issue I am in Chicagoland area. I just yesterday got a Verizon SIM card so now I have 2 accounts one T-Mobile and one Verizon with identical issues. Funny part is that when i am moving such as driving on the highway internet connection is perfect but as soon as I'm stationary I lose it all. For my phone March 6th, issue didnt start till March 24th. T-Mobile blaming Samsung, Samsung blaming T-Mobile and now Verizon blaming unlocked phone.   Any fixes suggested to network issues about Sprint issues did not help on T-Mobile and Verizon, including bands. I have attempted all troubleshooting steps including Factory Reset.   This is Samsung's issue that should be solved with software not refurbished phones with the warranty especially considering people have replaced their phones and have same issue.   I have called UBREAKIFIX and they told me that in past 48 hours they had 6 people come in with same issues. 2 were using unlocked version and 4 were using T-Mobile version, and that they can't do anything and recommend replacing the phone but that doesn't appear to resolve the issue. It is just an extra step to waste our time since no one wants to address this issue. ... View more

Same identical issue I am in Chicagoland area. I just yesterday got a Verizon SIM card so now I have 2 accounts one T-Mobile and one Verizon with identical issues. Funny part is that when i am moving such as driving on the highway internet connection is perfect but as soon as I'm stationary I lose it all. For my phone March 6th, issue didnt start till March 24th. T-Mobile blaming Samsung, Samsung blaming T-Mobile and now Verizon blaming unlocked phone.   Any fixes suggested to network issues about Sprint issues did not help on T-Mobile and Verizon, including bands. I have attempted all troubleshooting steps including Factory Reset.   This is Samsung's issue that should be solved with software not refurbished phones with the warranty especially considering people have replaced their phones and have same issue.   I have called UBREAKIFIX and they told me that in past 48 hours they had 6 people come in with same issues. 2 were using unlocked version and 4 were using T-Mobile version, and that they can't do anything and recommend replacing the phone but that doesn't appear to resolve the issue. It is just an extra step to waste our time since no one wants to address this issue. ... View more